Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 361-993-3272 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

PETE WAS FANTASTIC, GREAT CUSTOMER SERVICE!

Pete the salesman was fantastic took his time explained everything to us gave us all of our options never rushed us. The delivery team was fantastic very very careful with all of our items and all the walls in my house make sure they set it up and it worked and they explained it to me before they left.

★★★★★ 5 out of 5 stars

DennisTx


MONDAY MORNING NEVER FELT SO GOOD!

The mattress expert was a great help and didn't high-pressure us. We stopped on a Sunday and were shocked and surprised to get delivery of our new king mattress later that same day! Wow, on a Sunday! Monday morning never felt so good! Thanks

★★★★★ 5 out of 5 stars.

CathyG


EXCELLENT CUSTOMER SERVICE

I went in thinking I was going to get an a certain kind of mattress and Donna (my sales rep) was so informative and helpful I changed my mind. She was not pushy to spend more money, I walked out better informed!

★★★★★ 5 out of 5 stars.

BobC


AWESOME SERVICE

Visited the store to peruse and try a few mattresses yesterday and Jesse was very helpful. Returned today and Donna gave us great service and provided good insight into the products. Feel very good about the purchase today and the sincere effort by both employees to help us with a purchase.

★★★★★ 5 out of 5 stars.

TN2016


SUPER SERVICE

We decided to buy another Tempurpedic recently, when it was delivered it we noticed the manufacturer made a few errors and we wanted to send it back. The delivery guys were so nice and professional. They allowed us to keep it until another one was to be delivered. In the meantime we went to the Portland location and decided to upgrade to the Grand Cloud, so happy we did. It was delivered and was better than I hoped it would be. Every night for a week my husband would tell me he was so happy we spent the extra money to buy the Grand Cloud. We decided to return to Mattress Firm because our first experience was so good. 

★★★★★ 5 out of 5 stars.

munozmanor


SIGH OF RELIEF

I have been putting off shopping for a mattress a while now. From the moment we walked in the door I was assured this would be painless and easy. Our salesperson Daniel was very professional and was very much involved into helping me and my husband choose our new mattress. I love that we got to have a trial on the mattress we chose. After a month we decided the mattress was a bit too firm. Daniel warned us that might happen so we just went back in and chose the other mattress we considered. We will only buy from this store from now on. The delivery crew was friendly. Recommend to everyone!!!!!!!!!!!!

★★★★★ 5 out of 5 stars.

Dranese


AWESOME SERVICE

Right when my husband and I got into the store we were greeted immediately and felt important. Not alot of good customer service now a days but the staff did awesome here. We let Tony know exactly what we were looking for and he delivered. We had already purchased from this store before so we knew we were in good hands. Thank you Tony Saldana and Mattress firm..now our pregnant daughter can have a good night sleep much better than her futon she was staying on. Will recommend you guys to everyone. Keep up the great work!!

★★★★★ 5 out of 5 stars.

Lynn D


BEST NIGHT'S SLEEP IN A LONG TIME:)

After waking up once again to aching hips and shoulders my husband and I decided to just go check out the Tempurpedic mattresses we had been hearing so much about. Our sales person Daniel was very knowledgable about all his products-gave us the pros and cons of each one-did not hurry us at all and we felt no high pressure to buy. I spent so much time laying on one bed I just didn't want to get up-I kept waiting for the pain in my hips to start but instead actually felt relief. You would think it would be awkward laying on a bed talking to a stranger but really felt very much at ease-Daniel was right there ready to answer any questions and I had a lot of them. With the 100 day return policy with exchange or refund we decided to just go for it and it was delivered that evening. Daniel even warned us that there was a 'conditioning' period of about 30 days for a Tempurpedic mattress but we had the best nights sleep in a long time on the very first night!

★★★★★ 5 out of 5 stars.

nwweaver


PURCHASE AND DELIVERY

We purchased a new bed last week. Donna and Kristin helped us and were so knowledgeable about all the mattresses. It was such a pleasure to shop with them. Our mattress was delivered yesterday by Andrew Morrow and Albert Cuellar. I have to say, they were the BEST delivery men we have ever had!!! They were friendly, conscientious and made a great team. They are assets to your store and company!

★★★★★ 5 out of 5 stars.

J R


SUPERIOR SERVICE

Purchased high end mattress & frame. Exceptional customer service, local level, Christen. (Other employees extremely pleasant as well) Within days experienced problems with adjustable frame mattress due to our physical limitations. Owner/manager of franchise stepped in, corrected our problem, no hesitation. AWESOME! RARE! Mahalo

★★★★★ 5 out of 5 stars.

Nnui loa, J. R.


WONDERFUL EXPERIENCE

I had put a king size mattress set in layaway about 18 months ago and had things go financially wrong, but went in there and ask about my mattress set and she looked up all my info and got me a into a new set within 30 minutes and had my mattresses the next day, thank you very much…….

★★★★ 4 out of 5 stars.

hrtles2


OUTSTANDING CUSTOMER SERVICE

I would like to say that our saleman, Pete Perez, did a wonderful job assisting with the purchasing process. He answered all of our questions from what type of bed we desired to the monthly payments. The fact that the old mattress set would be disposed of was a definite stress reliever.

★★★★★ 5 out of 5 stars.

Veee


GREAT SERVICE

Vanessa was knowledgeable, patient and very helpful.

★★★★★ 5 out of 5 stars.


★★★★★ 5 out of 5 stars.

RoseJ


GREAT SERVICE!!!

Anthony was very helpful and friendly.. Kept in contact with me on delivery of my order.. Excellent customer service.

★★★★★ 5 out of 5 stars.