Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 361-993-3272 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

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LOVE YOUR MATTRESS GUARANTEE

If for some reason you don’t love your new mattress anytime within 120 nights from your original delivery date, we will do whatever we can to help you get your perfect night’s sleep by matching you with the right mattress. And if you just don’t feel the love with your mattress selection, we will even issue you a refund.

Mattress Firm is committed to helping you find the right mattress and we're committed to your happiness.

YOUR PERFECT NIGHT'S SLEEP... OUR PROMISE

Your new mattress will take time to adjust to your body and we encourage you to sleep on it for a minimum of 30 nights to allow for this adjustment period.

However, in the event you are not comfortable within 120 nights from your original mattress delivery, we will do our best to match you to the correct mattress.

You may execute ONE exchange or return of your mattress, with a small processing fee of $149. Our Love Your Mattress Guarantee must occur during the 120-night period from the original mattress delivery date.

At Mattress Firm we know that everyone’s perfect night’s sleep is unique, and we believe your mattress should reflect that. And because selecting a new mattress is such an important decision, we promise to help make your mattress buying experience easier by offering our Love Your Mattress Guarantee so you can buy with confidence.